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Secure Files & Messages

Securely Send and Receive files through Microsoft OneDrive
During normal operations, WaterStone Bank may share documents or files with a customer or partner through OneDrive. Download our learning guide to learn more about Microsoft One-Drive, how to send files and how to receive files.

OneDrive Learning Guide

Securely Send Messages through Digital Banking
A secure message is a safe method for you to communicate confidential information to WaterStone Bank when you log into Digital Banking. The content of your message, including attachments is encrypted and is never sent through public, unsecured communication channels like email. Please note, the typical response time is one business day.

Learn more about creating and sending secure messages in our Digital Banking FAQs here, or by contacting our Digital Banking Customer Support Center at (414) 761-1000 with any questions or problems relating to this service.